Hosting ClixSmart

 

What is it?

• ClixSmart product suite deployed in a fully redundant secure hosting environment on dedicated servers.

• Option to scale up to any size installations, including geographical fail-over.

• 24 * 7 customer Support. Silver, Gold and Platinum packages available.

• Regular SLA reports sent to the customer reporting on the service availability for the hosted solution.

• Guaranteed high availability through hardware and network redundancy.

• Fully managed hosted solution with 24 x 7 Network Operations Team monitoring of the following elements of the customer’s hosted solution.
  
  

  • Servers

  • Operating Systems

  • SNMP Hardware monitoring.

  • Firewall Services.

  • Applications including ClixSmart software.

  • Databases

  • Security.

• Full Oracle Database Administration including proactive monitoring, performance tuning, backups and restoration.

• Load balancing for scalability and failover.

• Full software installation and configuration with no involvement on the customer side.

• A well defined Change Management Process. All planned interventions are documented and approved by all stakeholders before implementation can take place.

• All operational maintenance managed by ChangingWorlds.

• Dedicated hardware for each customer, ensuring full data integrity and security.

• Security policies in place to secure customer deployments and their data.

 

 

Benefits to You the Customer

• Avail of Changingworlds’ architecture and deployment expertise so that the best solution is deployed for your needs.

• Reduced deployment cost.

• Reduced maintenance tasks and associated costs.

• Payment terms – flexible payment options available.

• Scalable solution that can grow cost-efficiently with your growing customer base.

• Let ChangingWorlds become your single point of contact and manage the IT infrastructure as well as software for your mobile portal.

• This outsourced solution for your mobile portal significantly reduces overheads in the following areas of your company.

• People

• Financial

• IT

HOSTING

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TRAINING and SUPPORT

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CONSULTANCY SERVICE

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